Are there any restrictions for purchasing on account?
Yes, if the invoice amount is over 1,500 euros, purchase on account is not offered.
Do I need a PayPal account?
No, when you purchase on account you transfer the amount to PayPal’s bank account. A PayPal account is not required.
When is payment due?
Usually 14 days after the order date. In any case, you will receive the exact due date via email from PayPal.
Will my creditworthiness be checked?
PayPal carries out a risk assessment. This may involve obtaining credit information. More information on this can be found on PayPal.
Can I choose another payment method if PayPal rejects the purchase on account?
Yes, you can choose one of the other payment methods in this case.
What costs are incurred when using the purchase on account payment method?
As a buyer, you may only be charged reminder fees if you are late with your payment. More information on this can be found on PayPal.
Do the billing address and delivery address have to be the same?
No, a different delivery address within Germany is possible.
Who is the contractual partner with me as a buyer?
Buyer and seller remain contractual partners. The seller’s claim against the buyer is assigned to PayPal.
What should I do as a buyer if I mistakenly transferred the invoice amount to the seller’s account instead of the PayPal account?
If you have mistakenly transferred the invoice amount to our bank account, please contact us:
Blue Heeler Europe
We will then ask you to make another transfer to the PayPal bank account. You will find the account information in the emails from PayPal regarding the order. You should also contact PayPal customer service (Tel: 0800-7234730) so that any dunning process that may have begun can be stopped.
Who bears the costs if I return the goods after the cancellation period?
In the event of an ineffective cancellation, you as the buyer will have to bear the reminder costs. Please clarify with us in advance whether the late return will be accepted.
