Payment Methods
We accept the following payment options:
- PayPal PLUS: Direct debit, credit card, payment on account (also up to 30 days later), and installment payments
- PayPal Express
- Payment in advance via bank transfer
For more information, please see the payment details below.
PayPal PLUS: PayPal with debit/credit card
Easily pay using PayPal PLUS with either direct debit or credit card.
PayPal PLUS: PayPal with invoice payment (Note: Funds should be transferred exclusively to PayPal)
Are there any limitations for purchasing on account?
Yes, if the total invoice exceeds 1,500 euros, the purchase-on-account option is not available.
Is a PayPal account necessary?
No, you don’t need a PayPal account. For purchases on account, the amount is transferred directly to PayPal’s bank account.
When is the payment due?
Payment is typically due 14 days after the order date. PayPal will send you the exact due date via email.
Will I undergo a credit check?
PayPal conducts a risk evaluation, which may include obtaining credit information from external agencies. More details can be found on PayPal’s website.
Can I use a different payment method if PayPal declines my purchase on account?
Yes, you can choose another payment option.
Are there any fees for purchasing on account?
The only cost you may face as a buyer is late payment fees if you miss the due date. Additional details can be found on PayPal.
Do the billing and shipping addresses need to match?
No, you can have a different delivery address within Germany.
Who is my contract with as a buyer?
You remain in contract with the seller, but the seller’s claim is transferred to PayPal.
What should I do if I accidentally paid the seller directly instead of PayPal?
If the payment was mistakenly sent to our account, please get in touch with us for assistance:
Blue Heeler Europe
Email: service@blue-heeler.shoes
Tel. +49 (0) 4208 828 5280
Please transfer the payment again to the PayPal bank account. The account details regarding your order can be found in the emails from PayPal. We also recommend contacting PayPal customer service at 0800-7234730 to halt any dunning process that may have been initiated.
Who is responsible for the costs if I return the goods after the withdrawal period?
If the revocation is invalid, you, as the buyer, will be responsible for any reminder fees. We recommend confirming with us in advance whether the late return will be accepted.
Yes, if the total invoice exceeds 1,500 euros, the purchase-on-account option is not available.
Is a PayPal account necessary?
No, you don’t need a PayPal account. For purchases on account, the amount is transferred directly to PayPal’s bank account.
When is the payment due?
Payment is typically due 14 days after the order date. PayPal will send you the exact due date via email.
Will I undergo a credit check?
PayPal conducts a risk evaluation, which may include obtaining credit information from external agencies. More details can be found on PayPal’s website.
Can I use a different payment method if PayPal declines my purchase on account?
Yes, you can choose another payment option.
Are there any fees for purchasing on account?
The only cost you may face as a buyer is late payment fees if you miss the due date. Additional details can be found on PayPal.
Do the billing and shipping addresses need to match?
No, you can have a different delivery address within Germany.
Who is my contract with as a buyer?
You remain in contract with the seller, but the seller’s claim is transferred to PayPal.
What should I do if I accidentally paid the seller directly instead of PayPal?
If the payment was mistakenly sent to our account, please get in touch with us for assistance:
Blue Heeler Europe
Email: service@blue-heeler.shoes
Tel. +49 (0) 4208 828 5280
Please transfer the payment again to the PayPal bank account. The account details regarding your order can be found in the emails from PayPal. We also recommend contacting PayPal customer service at 0800-7234730 to halt any dunning process that may have been initiated.
Who is responsible for the costs if I return the goods after the withdrawal period?
If the revocation is invalid, you, as the buyer, will be responsible for any reminder fees. We recommend confirming with us in advance whether the late return will be accepted.
PayPal PLUS: Shop now, pay in 30 days.
Enjoy a stress-free shopping experience. With PayPal, you can make your purchase today and delay payment for 30 days.
For more details on “PayPal: Shop now, pay in 30 days,” visit the PayPal website. You’ll find a comprehensive FAQ section addressing common questions.
Learn more about PayPal installment payments as well.
For more details on “PayPal: Shop now, pay in 30 days,” visit the PayPal website. You’ll find a comprehensive FAQ section addressing common questions.
Learn more about PayPal installment payments as well.
PayPal PLUS: PayPal Installment Plan (Important: Payments must be made directly to PayPal)
Answer: Detailed information on PayPal installment payments is available on the PayPal Installment Payment page. You’ll find an instructional video, a list of frequently asked questions (FAQs)
about installment payments, and an installment calculator.
*Who is my contractual partner as a buyer?*
The buyer and seller remain the contractual partners. However, the seller’s claim against the buyer is assigned to PayPal.
*What should I do if I mistakenly transferred the invoice amount to the seller’s account instead of PayPal’s?*
If the invoice amount was accidentally sent to our bank account, please contact us:
Blue Heeler Europe
Email: service@blue-heeler.shoes
Tel. +49 (0) 4208 828 5280
We will ask you to transfer the amount again to PayPal’s bank account. You will find the necessary account details in the emails from PayPal related to your order. Additionally, please reach out to PayPal customer service (Tel: 0800-7234730) to halt any dunning processes that may have been initiated.
about installment payments, and an installment calculator.
*Who is my contractual partner as a buyer?*
The buyer and seller remain the contractual partners. However, the seller’s claim against the buyer is assigned to PayPal.
*What should I do if I mistakenly transferred the invoice amount to the seller’s account instead of PayPal’s?*
If the invoice amount was accidentally sent to our bank account, please contact us:
Blue Heeler Europe
Email: service@blue-heeler.shoes
Tel. +49 (0) 4208 828 5280
We will ask you to transfer the amount again to PayPal’s bank account. You will find the necessary account details in the emails from PayPal related to your order. Additionally, please reach out to PayPal customer service (Tel: 0800-7234730) to halt any dunning processes that may have been initiated.
What is PayPal Express Checkout?
A quick and direct payment option that allows you to pay directly from the shopping cart, with fast forwarding to PayPal for a seamless transaction.
What is the process for prepayment or direct bank transfer?
For prepayment or direct bank transfer, your order will be shipped as soon as the payment is received in our account, which typically takes 2 to 4 days depending on the bank. Please ensure to include your order number as the payment reference. The account details are:
Blue Heeler Europe
Postbank Hamburg
IBAN: DE58200100200033893205
SORT CODE: PBNKDEFF
Blue Heeler Europe
Postbank Hamburg
IBAN: DE58200100200033893205
SORT CODE: PBNKDEFF
Have more questions?
Feel free to reach out to us via email or phone. We’re here to help!
Phone: +49 (0) 4208 828 5280
Email: service@blue-heeler.shoes
Phone: +49 (0) 4208 828 5280
Email: service@blue-heeler.shoes
